What should associates do to maintain a positive work environment during peak hours?

Encouraging friendly communication is essential for maintaining a positive work environment, especially during peak hours when stress levels may rise. Engaging in friendly interactions helps foster teamwork, boosts morale, and creates a supportive atmosphere among associates. In a busy environment like Panda Express, where associates may be handling numerous tasks simultaneously, open lines of communication can facilitate better coordination, allow for the sharing of important information, and help in managing any challenges that arise more effectively.

When team members communicate positively, it can also lead to enhanced customer service, as a cohesive and vibrant team is more likely to create a welcoming dining experience for guests. This approach ultimately contributes to higher employee satisfaction and improved overall performance during busy periods.