What is the first step in the Front of the House (FOH) opening procedures?

The first step in the Front of the House (FOH) opening procedures is to enter and disarm the alarm. This action is crucial as it ensures that the establishment's security system is disabled, allowing staff to proceed safely and freely within the premises. Without disabling the alarm, employees could inadvertently trigger it, potentially leading to security concerns and delays in the opening process.

Once the alarm is disarmed, staff can then move on to other opening tasks, such as checking the lobby for cleanliness or preparing equipment, which are important but come afterward in the sequence of procedures. Ensuring that the security measures are addressed first establishes a safe working environment for both staff and customers.