What is an operations manual primarily used for?

An operations manual is primarily used as a collection of useful information and documentation that is relevant to the day-to-day operations of a business. It serves as a key resource for employees, providing them with the necessary guidelines, procedures, and standards needed to perform their tasks consistently and effectively. This includes operational processes, safety protocols, customer service standards, and other critical information that supports smooth functioning within the organization.

The focus of the operations manual is on practical operational details rather than on broader topics such as company history, employee benefits, or marketing strategies. While those aspects are important for an organization, they do not pertain to the core function of the operations manual, which is to facilitate operational efficiency and ensure that all team members are aligned in their understanding of processes and expectations.